TTEC Credit Union Privacy Policy

Effective Date: March 5th, 2025

At TTEC Credit Union, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website and use our services. By accessing or using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect personal information from you when you use our services, including but not limited to:

• Personal Identification Information: Name, address, phone number, email address, account details, and other similar information.
• Technical Data: Information about your computer, IP address, browser type, and usage data collected through cookies and similar technologies.
2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and improve our services
• To communicate with you, including sending notifications or updates related to your account or services
• To comply with legal requirements and regulatory obligations
• To enhance the security of our website and services
3. Sharing of Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following cases:

• With service providers that help us operate our website and provide services to you, such as payment processors and data hosting providers.
• To comply with legal obligations or respond to legal processes (e.g., subpoenas, court orders).
• In case of business transfers, such as mergers, acquisitions, or asset sales, where your information may be part of the transferred assets.
4. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to improve your experience. These tools allow us to understand how you interact with our website and personalize content. You can adjust your browser settings to refuse cookies, but please note that this may affect your ability to use certain features of our website.

5. Data Security

We use industry-standard security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access and correct your personal information
• Request the deletion of your personal information (subject to certain conditions)
• Opt-out of marketing communications at any time

To exercise any of these rights, please contact us at [Insert Contact Information].

7. Third-Party Links

Our website may contain links to third-party websites. These websites are not operated by TTEC Credit Union, and we are not responsible for the privacy practices or content of these third parties. We encourage you to read their privacy policies before providing any personal information.

8. Children's Privacy

Our services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete that information as soon as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Please review this policy periodically for any updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

TTEC Credit Union
Address: 6312 S Fiddler's Green Circle, Suite 100N, Greenwood Village, CO 80111
Phone: (720) 551-8727
Email: TTEC_CU_Demo@ttec.mypurecloud.com
SMS: (719) 249-7343


11. SMS Communication

You can also reach us via SMS at (719) 249-7343. Please note that message and data rates may apply based on your mobile carrier's terms. By communicating with us via SMS, you agree to these charges. We will never share or sell your SMS contact information to third parties, and all SMS messages exchanged will be kept confidential.